Contiki’s Commitment to Your Wellbeing

We have all adapted to this new world, where it is imperative for us to take additional measures to stay healthy. That’s why when you travel with Contiki you can be reassured that they have put numerous new measures in place to elevate their hygiene standards and protocols. The health and wellbeing of their travellers and team has always been, and always will be, their primary concern.

In this new, fast changing COVID-19 era, Contiki are adapting to new requirements and expectations. Here are some important new steps and procedures that they have implemented to enhance hygiene protocols, to comply with physical distancing requirements by relevant government authorities and to give you peace of mind when you travel.

Expertly Trained Trip Managers

Your Contiki Trip Manager will be trained in enhanced hygiene and physical distancing procedures. During your trip, they operate with a duty of care and monitor the hygiene etiquette of travellers, reacting and advising as needed, to ensure high standards are maintained.

Before you travel, you will be kept well informed about new protocols required in these areas, and it is important that you cooperate with and heed the advice and direction of your Trip Manager while on tour. Contiki Trip Managers have preventative measures in place to ensure your wellbeing and in the event that any unexpected issues arise on trip, they will activate additional protocols.

24/7 Support

It’s not just your Trip Manager and Driver who will be taking care of you. Behind the scenes, operations and support teams are in contact with them and on call 24/7, so you can rest assured that you’re in good hands.

Physical Distancing

Adapting to the right size groups, based on government distancing requirements, you can rest assured that you will travel with the comfort of your own personal space. Have peace of mind that all of the experiences, hotels and restaurants you’ll enjoy on your trip, have been vetted to ensure they adhere to physical distancing and hygiene guidelines.

Stringent Protocols on the Road

Contiki’s coaches are sanitised before the start of your trip and have always been kept to very high standards. Following the outbreak of COVID-19, additional measures have been taken to elevate the hygiene and sanitary practices in accordance with guidance from the World Health Organization (WHO) and as required, applicable government regulations. Your Contiki Driver will be trained with the latest hygiene protocols and will clean and disinfect all surfaces including handrails, door handles, tables, seats, air-conditioning filters and overhead lockers on a daily basis.

All travellers are asked to follow hygiene practices recommended by the World Health Organization including the thorough and regular washing of hands and sanitising when required. Hand sanitiser is freely available on board for your use throughout the day. Please bring your own washable face mask and gloves with you, and additional hand sanitiser to make you feel comfortable, as these will be required to be worn in public in some countries. Should an unexpected situation arise, additional face masks, rubber gloves, antiviral sprays and wipes will be available for traveller distribution on all trips.

Trusted Partners, Exceptional Standards

Contiki are very selective in who they work with and choose to only use hotels, restaurants, ground handlers and venues that take the health and wellbeing of their travellers as seriously as they do and agree to meet expected guidelines and specifications. Contiki only work with establishments that they are confident will consistently adhere to Contiki’s standards.

Always in the Know

As part of The Travel Corporation (TTC), Contiki are kept up to date with all government advisories and travel alerts on a daily basis and are continually in touch with all partners on the ground in each destination. Also, rest assured that during your trip, teams are working behind the scenes to ensure all supplier partners (hotels, restaurants, museums and other venues) are also applying the same standard to these new hygiene and distancing protocols, to the extent possible.

Personal Responsibility – COVID-19 Warning

Contiki have introduced these enhanced hygiene protocols – for you, your fellow travellers, and the Contiki team members who will accompany you throughout your adventure.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the World Health Organisation and government health bodies, senior citizens and people with underlying medical conditions are especially vulnerable.

Contiki ask that you please take personal responsibility for your wellbeing. This begins with packing any personal protective equipment and sanitisers you require. Please adopt physical distancing and hygiene practises throughout your pre-trip travel arrangements and follow all health instructions whether physical signage, or requests from our professional staff once you are travelling. In choosing to travel with Contiki, you voluntarily assume all risks related to exposure to COVID-19.

Contiki are committed to your wellbeing and enjoyment every step of the way and with these elevated heath and hygiene protocols in place, you can plan your next adventure and book your Contiki holiday with peace of mind.