Costsaver has always had stringent wellbeing protocols on all of our trips. In this new, fast-changing Covid-19 era, they have implemented elevated hygiene and distancing practices to meet new requirements put forth by local governments and health authorities, including the World Health Organization (WHO).
Below are some of the important new steps and procedures that Costsaver have applied so you can reconnect to the joy of travel, while supporting the local communities and destinations you want to explore with complete ease and confidence.
Travel Director training equips our team with enhanced hygiene and physical distancing procedures. During your trip, your Travel Directors will operate with a duty of care and monitor the hygiene etiquette of guests, guiding and advising as needed to ensure high standards are maintained. Stringent On-the-Road Protocols. Your driver is trained with the latest hygiene protocols and will clean and disinfect all surfaces including handrails, door handles, tables, seats, air-conditioning filters and overhead lockers on a daily basis.
It’s not just the Travel Director and Driver who will be taking care of you. Behind the scenes, Costsavers’ operations and guest support teams are in contact with the Travel Director and are on call 24/7, so you can rest assured you are in good hands.
Adapting to the right size groups, based on government distancing requirements, you can rest assured that you will travel with the comfort of your own personal space. All of the experiences, hotels and restaurants your will enjoy on your trip have been vetted to ensure they adhere to physical distancing and hygiene guidelines.
Costsaver have reviewed every touchpoint across the brand and are developing a comprehensive plan for ensuring the comfort and security of all guests. This includes moving to 100% eDocs to allow for touchless delivery of travel documentation.
Selective with whom they work, Costsaver choose only to use hotels, restaurants, ground handlers and venues that take the wellbeing of their guests as seriously as they do and agree to meet expected guidelines and specifications. With these elevated protocols in place you can consider your next holiday with Costsaver.
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