Costsaver Reviews

Booking was fast and easy. Amazing tour, but fast paced with early morning and evening arrivals due the time of year. Perhaps this tour is more suited for spring than winter as longer days of light would have enabled us to see more of the destination along the route and apon arrival. Lots of fun and excursion options.

Overall we had a good holiday with the small group which we enjoyed, The Travel Director and both guides were extremely good & very helpful & accommodations were excellent & our coach, drivers were also very friendly. Our only oncern was when we went to Sun world BA NA Hills. The Travel director didn't come with us so we struggled & due to severe weather ...read more conditions at the hill we were unable to see all the attractions. Looking forward next tour with Global Journeys in 2025.

A 25 day coach tour, East to West through the southern states of USA. The pace was fairly relaxed, majority of our daily departures were around 8 am, and arriving in our next destination mostly by 5 pm. We started and ended with 2 of the busiest cities, New York and LA and everything in between, beautiful mountains of Shenandoah to magnificent Monument ...read more Valley, and vibrant cities like New Orleans and Las Vegas along the way. Informative commentary was provided on history and demographics of places visited. We had a great group of 99% Aussies, similar in age and all got on so well, all respectful of our time lines and had no delays on our travels. A great holiday to explore this vast region of USA.

This road trip had all the iconic landmarks covered. The Tour Director was knowledgeable and informative. This tour was not only great but educational as well. Accommodation in Las Vegas was at Golden Nugget which was too far away from The Strip. Would prefer a hotel more central and walkable.

Booking online with Hannah has been, as usual, a breeze. That's our second booking through Hannah and her courtesy with our queries and the changes we requested is to be commended. We had a great trip and would definitely book with Global Journeys and hopefully Hannah again. Thank you for your professionalism and support.

Costsaver is a budget option, that has pros and cons. Rooms were good, a few were out of town, but that was not an issue for me. The itinerary could be shortened by a couple of days, as the coach wastes time in many comfort stops with excessive down time. The itinerary could be reviewed as hours in tourist stops could be consolidated and make for a ...read more better experience. So many fudge and ice cream shops! Not having food provided, suited me and gave me flexibility for more simple meals. Fall foliage was late in 2024, so our early trip had about 30% colour which was still amazing, it is nature after all. Our Costsaver Fall foliage tour director was a disappointment, boring, lazy and generally grumpy to the guests. He should be retrained in customer service. Overall I would rate the Costsaver Fall Foliage tour of 21st September 2024 a 3 rating out of 5.

We had an amazing USA Best of the West Tour with Costsaver. Georgie at Global Journeys offered excellent service with our tour booking. Our travel director, Todd was very knowledgeable and a great tour guide. Our driver, Augusto kept us safe all through the journey. Will use Global Journeys and Costsaver again!

Excellent itinerary, which is perfectly designed to give good exposure to this beautiful country. Will definitely travel with CostSaver again. Highly recommended.

This was one of the best Costsaver trips I have enjoyed & as always it was perfectly organised & had a tour guide who was very professional & knowledgeable. The wonderful canyons & national parks of the USA exceeded my expectations & diversity in every way & were truly spectacular. The tour was well paced & I would recommend it to anyone with a love ...read more of nature.

It was our second time travelling with Costsaver. The Rocky Mountains scenery was amazing. We wished we could have spent more time in the mountains rather than the stops in Vancouver and Victoria. We enjoyed the free time during the tour as the Optional experiences weren’t our scene and quite expensive. All hotel rooms were clean and very comfortable ...read more although the hotels in Victoria and Vancouver were too far out of town and the train line behind the Canmore hotel was so noisy. Our Tour Director and coach driver were great .Our fellow travellers were from all parts of the world and all different ages but all very friendly.

We are home now after a wonderful (but occasionaly stressful) eight weeks away. Thankfully the trip was saved by the emergency passport! We would just like to tell you that we had a fantastic holiday on our Highlights of Scandanavia tour. The coach driver and Orsi the guide were both professional, organised and very personable, so it made the trip run ...read more very smoothly. We loved the scenery and experiences we had in these three beautiful countries. We would just like to thank you for your role in organising this trip for us, we appreciate it and may contact you again one day for another Costsaver experience.

Well-designed tours through UK and Ireland with breathtaking landscapes, lakes and rivers and optional activities on offer to dive you deeper into each locations. Overall, its an experience of a lifetime that will leave you long-lasting, happy memories.

We totally enjoyed our group tour with Costsaver. Absolutely loved Japan and our guide Mayomi wa excellent. Loved Japan so much that we are going back!

Absolutely brilliant way to see so much of Italy. We booked a 13 day Costsaver tour through Global Journeys. Most hotels we stayed 2 nights and the pace was fairly quick with some time to wander around but deadlines to keep. We were exhausted by the end but saw so much.

Sam from Global Journeys did a great job to find a tour that included all of our "bucket list" items and fitted with our other travel plans. His attention to detail, helpful advice and timely communication was first class. Although not our first choice due to last minute booking Costsaver provided all of the elements of a first visit to Japan we were ...read more looking for. Keiko the Tour Director carried her role perfectly. She was friendly, knowledgeable of the history, culture and geography and she provided a great insight into modern versus ancient Japan. All of the "Choice Experiences" complemented the tour and proved worthwhile. One disappointment that comes to mind was the choice of coach for the latter part of the Journey - It was less spacious and had no wi-fi compared with the coach provided in Tokyo. No complaints about either driver - they were very capable and courteous. Hotel accommodation was adequate.

We did a 12-day trip into Japan as part of the CostSaver experience and had a really great time overall visiting Tokyo, Kyoto, Hiroshima, Himeji, and Osaka. We found the tour guide to be knowledgeable in the country and in their ability to speak English and help solve problems. The itinerary was pretty packed and we were really tired most nights, ...read more but that's okay. My wife said, "We can sleep when we're dead," as we really tried to maximize our time in country. We got to see a huge swath of the country, try a lot of foods, and have a number of diverse experiences. While we enjoyed some aspects of the tour more than others, there wasn't a single part that we disliked. We took part in the majority of the optional packages, and they were good value for money. We would completely recommend the tour for couples and families with older children (teenagers).

We had the absolute best tour - our Tour Director - Mike, was awesome - he was very knowledgeable and super nice to everyone. Greg the bus driver was outstanding. Highlights were the stop at Bergen and the waterfall stop on the Flåm Railway. But everything was memorable and thoroughly enjoyable. Thanks Mike you are a star.

I and the other travellers on the tour saw many amazing sites & had some fantastic experiences. My fellow travellers were friendly and easy to get along with. Our driver was clever, cheerful and helpful; nothing fazed him. The tour director was knowledgeable about the sites & places we saw. She was also efficient and kept good control of the group. ...read more I think she could have delivered the information she gave us better, i.e. not all at once shortly before we arrived at places but in shorter installments along the way. For most of each leg of the journey, there was complete silence with very few if any explanation of sites of interest along the way. I didn't find her particularly approachable, or patient at times. Often my (very few) direct questions to her were not even responded to.

I was also rather disappointed that too many of the experiences were optional extras, which were very expensive too, although most of those were great. I thought that for the price I paid, more experiences and meals should have been included. I would not use Costsaver again at this stage.

Itinerary was perfect not rushed and covered all key places we wished to visit. Corey our tour guide and Chris our driver were first class - we would certainly recommend them.

Booking through Global Journey is a nice and smooth experience. However, the Costsaver online customer service needs improvement. I contacted them many times in regards to the pick up location in London at the start of the tour and none of them could give me the answer! Some gave me the wrong location!
For the tour itself, it's a well designed itinerary. ...read more We were well looked after by our tour director John. Our driver (Steve) is THE BEST! The dinner at Torphichen Inn was very pleasant and fun. Dinner & Cabaret at Taylor's 3 Rock was excellent, strongly recommend (it's worth every cent !!!). However, there was too much free time at York and it was the Sunday so all the shops closed early, so we all wandered in the dark & cold waiting to go to the bus for the hotel. Also there should be less free time in Bath so we could have more time in Windsor Castle (it was too rushing). It would be good if we had two nights and free time in Glasgow, it was a vibrant city but there was no time to check it out. Thank you for a wonderful trip.