Oceania Cruises

All cancellations must be in writing and received by Oceania Cruises no later than the day before cancellation penalties are to be assessed. Please contact your Global Journeys Cruise Advisor as soon as practical so we have time to process the cancellation for you. Please refer to the full Terms and Conditions of the Guest Ticket Contract for fees relating to the cancellation of optional facilities and services.

Guests may bring a reasonable amount of luggage on board your Oceania cruise. No baggage of items heavier than 70 lbs. will be loaded onto or off-loaded from our vessels.

The comprehensive cruise vacation guide includes a summary of your reservation, suite or stateroom details, luggage tags, ship information including deck plans, passport & visa information, shore excursion details and general cruise Information. The cruise vacation guide is sent approximately 75 days prior to the sailing date.

With free launderettes included along with laundry services and pressing for Concierge and Suite levels, you’ll always look your finest.

The loyalty program is called Oceania Club. An Oceania Club number is created starting with your first cruise. As long as the club number is attached to your future bookings, you will accumulate cruise credits based on the length of the voyage. The number of cruise credits you have earned will determine your reward amenities which are based on your club level.

Free shuttle busses are offered when the ship is docked a long walk from the main thoroughfare or taxis and/or public transportation are not easily accessible from the port. The decision on whether free buses will be offered will be based on the port used and will be made closer to or during the sailing. Once on board, a list of ports that will offer a complimentary shuttle into town will be provided.

Oceania Cruises uses a cashless system based on the U.S. dollar. All on board purchases and services, other than the casino, will be billed to an on board account. You will be required to register an American Express, Mastercard, Discover or Visa card during the embarkation process.

Guests with any medical condition(s) or special needs that may require treatment or attention or accommodation during the voyage, or needing to travel with medical apparatus, including wheelchairs, motorized scooters, oxygen therapy, etc must advise their Global Journeys Cruise Advisor prior to paying your deposit.

Please note some ports of call may not be suitable for guests with limited mobility and in such cases, may disallow debarkation with a wheelchair or motorized scooter or for any individual with limited mobility. Oceania Cruises is unable to accommodate women past their sixth month of pregnancy.

Special arrangements can be made if you require diabetic, gluten-free, lactose-free, kosher, vegetarian and vegan meals. Other diets must be requested for approval and, in some cases, may require additional medical documentation.

Daytime attire - think breezy and polished. Sundresses, tailored shorts, polos, and lightweight chinos are perfect. Swimwear is for the pool only. In the evening it's refined yet relaxed. For ladies, dresses, jumpsuits, elegant separates, fashionable jeans and dressy sandals or trainers and for gentlemen it's collared shirts, knit tops, dressy jeans or trousers, loafers or smart trainers. Note that shorts and T-shirts are reserved for the Terrace Café and Waves Grill during the evening.

The maximum of 6 bottles of independent wine (per stateroom, per cruise) can be brought on-board for the duration of the cruise. This includes guests flying with their own wine, or purchasing it on shore. We ask that guests let us know they are bringing wine on-board so the ship can be advised. Guests are welcome to enjoy their wine in the comfort and privacy of their stateroom or suite, or, if they prefer, may enjoy their wine in one of the ship’s dining rooms. Any wine consumed in the dining room or a public area will be subject to a corkage fee.

Passport and visa requirements and regulations in regards to vaccination certificates and other health requirements vary by destination. It is the sole responsibility of each guest to obtain and have available appropriate valid travel and health documents for their chosen itinerary. Any guest traveling without proper documentation will not be allowed to board the vessel and no refund of cruise fare or any other travel components purchased from Oceania Cruises will be issued.

Passports must be valid six months from the date of trip completion. Due to airline security measures, your passport name must match your airline ticket name or you may be denied boarding. Oceania Cruises accepts no responsibility for obtaining required visas or for advising guests of visa or other immigration requirements beyond the guidelines indicated.

Yes, subject to availability. Additional airfare costs and fees may be incurred for air bookings made after final payment.

 Guests traveling with flights booked with Oceania Cruises will receive their flight details no later than 110 days prior to travel.

We use the latest advanced technology and industry knowledge to curate your flight itinerary within the Oceania Cruises Air service standards.

Guests will arrive on the day of embarkation when reserving air through Oceania Cruises.

Restricted Business Class Air is Business Class on the intercontinental portions of the flight only. All other portions of the flight would be in Economy Class.

Airfare is available as an add-on to the cruise fare. Travelers may elect to let Oceania Cruises decide the carrier and routing or they may request a customized itinerary from our Air Department. 

Airfare can be added to any reservation at the time of booking and air pricing.

When sailing to or from Port Miami, your flights may arrive or depart at Miami International Airport (MIA) or Fort Lauderdale-Hollywood International Airport (FLL). Ground transportation is available at the same cost for both airports.

Air tickets are refundable to Oceania Cruises only and are considered a part of the total cruise or cruise tour fare. Replacement of lost airline tickets requires purchase of an additional ticket. All costs for replacements are the responsibility of the guest. Air ticketing fees that result from the changes to or cancellation of air arrangements are the sole responsibility of the guest.

Air may be removed anytime before it is ticketed which begins at 90 days prior to sailing. Once ticketed any changes including the removal of air is subject to change or cancellation fees. Also keep in mind that if a custom air request has been processed additional fees may also apply to change or remove air.

Airfare can be added to any reservation at the time of booking and air pricing is available on all itineraries from the moment they are released for sale.

Yes, airfare is available for purchase on a booking even if airlines have not published schedules yet. (Airlines typically release schedules 364 days in advance). Custom air requests are available 270 days prior to departure but airfare can be added at any time.

Travelers can easily request the preferred class of air service for their air arrangements. Should travelers wish for a higher level of customization, they may submit a custom air request that is tailored to their individual needs. The services of our custom air team are available for an additional fee, paid at the time of the request.

Many carriers now restrict frequent flyer/loyalty benefits to only those reservations made directly with the carrier. Travelers should check directly with their airline of choice to ascertain whether or not loyalty benefits apply or mileage can be accrued.

Yes, subject to availability. Additional airfare costs and fees may be incurred for air bookings made after final payment.

Yes, travelers can customize their itinerary up until 90 days prior to departure. Additional airfare costs may be incurred and additional service fees levied by the cruise line for the custom air request.

Yes, by booking with Oceania Cruises you have the ability to customize your flight itinerary up to 90 days before sailing. If flights are ticketed and you desire to customize your flight, a penalty surcharge and fare differential will be assessed.

Airport to cruise port motorcoach transfers are included for air itineraries that align with the voyage start and end date