Amsterdam to Basel with Viking 3Rhine GetawayGavin and Christina, NSW, Australia, Aug 2023
Our first time with Viking. Our thoughts - the ship and crew and meals were excellent. Some communication from Viking was a little scratchy. We weren't sure which dock we were to meet the ship at and couldn't find this information in our My Viking Journey account nor was there a phone number or web site address to get the information. In the end we read more got it from a Viking rep who was in the foyer of our hotel the morning before we were to start the cruise. The programme seemed a bit busy. Doing an optional excursion generally meant missing the included excursion. Maybe all 7 night river cruises are like this? Viking optional tours, accommodation, transfers etc are very overpriced. Limited drinks are included with meals. A lot of top end cruise companies include all drinks in the fare. Overall we had a very enjoyable cruise, but we will always check out competitor offers before booking again with Viking.
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