Wonders of the Canadian Rockies with Alaska Cruise Reviews

Tracey Standing was excellent and we would travel with Costsaver again. Hotels were very good, clean and decor was lovely.

Air Canada Airlines. The flights were good, going and coming. The person allocating the seating was very helpful. She recommended that if we'd like to sit down the back of the plane, there were 2 seats together, which would make it easier for us as we wouldn't have to climb over someone to get out. It was also convenient that we could check our luggage ...read more all the way through to Calgary, as we didn't have much time between flights going over.

Costsaver were very difficult to contact by email and phone. Consequently, we had to ask the hotel staff where we were to meet the trip director. The trip director was very good. However, it went a bit haywire when another had to replace to original one, due to family circumstances. The new one kept saying she hadn't done a trip on the west for a few years. She only did east Canada area. Therefore, her commentary was little and not often. In Vancouver, at the end of the trip we had a hotel situated quite a distance from the cruise terminal, There were nearly half the passengers going on the cruise the next day. It would have been convenient if a bus could have taken all of us to the terminal instead of independent transport.

The Holand America Line "Volendam" cruise was very good. Some people were very helpful. The person booking the shore excursions, at times gave us incorrect information, If we hadn't asked another, we would have arrived late for our excursion. The service desk people were helpful at times. Some came across as not being very knowledgeable. e.g when I asked for stamps, I was told I'd have to come back later, as he couldn't give them to me as they were locked away and the person who had the key was on a break. We had difficulty getting WiFi and were told we had to pay for it. This was not mentioned to us prior to the trip.
There was plenty to do during the day while at sea, and it catered for all age groups. The ship arrived in port early which enabled us to do shopping and site seeing. The food was plentiful and there was a variety to choose from. We went to the Pinnacle Restaurant, the service was very good and the food cooked to our wishes. I would consider going on another Holland America Line cruise. The size of ship was just right. I didn't feel I was on top of people.

Booking with Global Journeys made the whole process seamless. I especially like the checklist and links to other sites like visas etc so no searching the web. Everything we needed was in one place and we had plenty of time to save up as the total amount wasn't due for many months.

I can't speak highly enough of Trafalgar's Costsaver Tours. The tour ...read more guide Robina and Al the driver went above and beyond. The hotels might be a bit further out but they made regular shuttles to town and back and for those who wanted to stay late there were plenty of instructions on how to get back. I actually liked the free time we had, the added extras were very reasonably priced. There were a few minor injuries and Robina the guide stopped at a chemist to get supplies when the first aid kit didn't have what she wanted. She was excellent, best guide ever and we were sorry to leave. The hotels were quite comfortable.

Had an amazing time on the Volendam. The cruise to Alaska was fantastic. Honestly I couldn't fault any of the trip from start to finish. Highly recommend Global Journeys and Costsaver.